If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
Interpretation and Definitions
Interpretation The words with capitalized initials have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.
Definitions
Company (also “We”, “Us”, or “Our”) refers to Beirut 66.
Goods are the items offered for sale on the Website.
Orders are Your purchase requests for Goods from Us.
You means the individual or entity using the Service.
Delivery Time (Within Egypt)
Delivery within Egypt typically takes between 2 to 15 days, depending on:
The order quantity
The destination city
The shipping company used
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason. The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed (who is not the carrier) takes possession of the delivered product.
To exercise this right, please contact us by:
Phone: +201122226446
We will reimburse You no later than 14 days after we receive the returned Goods. Refunds will be made via the same payment method used for the Order, with no additional fees.
Conditions for Returns
To be eligible for a return, please ensure the following conditions are met:
The Goods were purchased within the last 7 days
The Goods are in their original packaging
One of the following return reasons applies:
The product is not as described on our Website
The package was opened or damaged during shipment
Non-returnable items include:
Goods made to Your specifications or personalized
Perishable items or those past their expiry date
Goods unsealed after delivery for hygiene reasons
Goods that are mixed with other items and cannot be separated
We reserve the right to refuse returns that don’t meet the conditions above.
Sale Items
Only regular priced items are eligible for refunds. Sale items cannot be refunded, unless required by applicable law.
Returning Goods
You are responsible for the cost and risk of returning Goods. Please return them to the following address:
28 Emam Ali St, Ismalia Square, Heliopolis, Cairo
We recommend using a trackable and insured shipping method. We cannot issue refunds without receipt or proof of returned goods.
Gifts
If marked as a gift during purchase and sent directly to You, you’ll receive a gift credit. If not marked as a gift, the refund will go to the original purchaser.
Contact Us
If you have any questions about our Returns and Refunds Policy, contact us: